Miscellany

Diffusion of Innovations

• Diffusion of Innovations, 5th Edition, c2003. By Everett M. Rogers.
• TACOS: Trialability, Advantage, Compatibility, Observability, and Simplicity from Diffusing Innovation in Your Practice By Guy Chicoine.

Usability

• Presentations for A Community-Building Workshop: Measuring, Evaluating and Improving the Usability of Electronic Health Records. June 7, 2011

• Usability.gov is the primary government source for information on usability and user-centered design. It provides guidance and tools on how to make Web sites and other communication systems more usable and useful. (Ken's comment - Some day there will be a site like this with evidence-based best practices for usability and the EHR!)

• HIMSS EHR Usability Work Group

The Institute of Medicine's 6 Aims for a Better Healthcare System (Crossing the Quality Chasm (2001)

• Safe - avoiding injuries to patients from the care that is intended to help them.
• Effective - providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit (avoiding underuse and overuse, respectively).
• Patient-centered - providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.
• Timely - reducing waits and sometimes harmful delays for both those who receive and those who give care.
• Efficient - avoiding waste, including waste of equipment, supplies, ideas, and energy.
• Equitable - providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.

SMARTER Goals (http://en.m.wikipedia.org/wiki/SMART_criteria)

• Specific
• Measurable
• Attainable
• Relevant
• Timely
• Evaluate
• Reevaluate

PDSA, Shewhart Cycle (http://www.ihi.org/knowledge/Pages/Tools/PlanDoStudyActWorksheet.aspx)

• Plan
• Do
• Study (formerly 'Check')
• Act